Thursday, April 16, 2009

Remember Who Got You Here

Every business has a group of select customers who were there from the beginning and helped the business get where it is today. It is easy to overlook these faithful clients while we pursue new ones.

But, stop and think. These loyal customers already buy from you. You don't have to spend a lot of money advertising to them, trying to win them over. So, why not target your best customers and keep them coming back? Have a "Current Customers Only" private sale or give them a discount. Let them know you appreciate them. Even if they don't need what you have at the moment, they have friends and family. Special treatment creates good will and people talk about that. And they will remember it when they do need what you offer.

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