"Prosperity is only an instrument to be used, not a deity to be worshiped." -- Calvin Coolidge
Oh, if we would only remember that. The pursuit of money over the best interests of our fellow human beings is all too common. Scams, selling potentially dangerous products, and identity theft are perpetrated every single minute of every single day. Most business owners are not in those categories, of course. But we may have been guilty of pursuing dollars to the detriment of our customers. Sometimes, there is a fine line between money and what's best for the customer. Business owners are human beings and temptation can be great.
We are in business to make money, to support ourselves and our families, and to enjoy life. Money is the ultimate goal. If we lose site of the fact that people are more important than money, we open ourselves up to feeling okay about selling substandard products or following procedures that hurt our customers, whether they realize it or not.
People first, business second is the most rewarding business philosophy you can live by. Nothing is more important than believing in your product or service, knowing it is beneficial to the customer, and treating customers like family.
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