It's pretty common for small business owners to hire family and friends as employees. The wisdom of that decision is a subject for another post. Whether your employees are family, friends, or strictly staff, the best way to avoid the vast majority of employee problems and solve issues as they arrive is to have a detailed employee manual.
A precise employee manual should outline company procedures, rules, and consequences.
The following should be included:
1. Hiring procedures
2. Employee duties
3. Break and lunch time rules
4. Conduct
5. Internet use policy
6. Procedures for employee discipline
7. Procedures for employee termination
8. Employee responsibilities
9. Dress code, if any
10. Miscellaneous company rules and regulations
Each employee should have a copy of the employee handbook and be required to read it. Business owners should periodically update the manual and, again, require all employees read the updated material.
An employee handbook or manual is an essential part of successfully running a small business. It outlines expected employee behavior and defines procedures. Many employee problems could be avoided with an accurate employee handbook.
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